Shipping policy

Shipping Policy

Every Secret Rounds Golf product is printed to order. Your order goes into production after checkout and ships as soon as it's made.

Production time — Most items are produced in 2–5 business days. Production time is separate from shipping time; your delivery estimate at checkout includes both.

Shipping times (after production) — United States: typically 3–5 business days. International: typically 7–14 business days, depending on destination. Estimates are provided by our carriers and print partners; weather, carrier delays, and busy seasons can extend them.

Shipping rates — Calculated at checkout based on your items and delivery address, shown before you pay. We do not mark up shipping for profit.

Tracking — You'll get an email with tracking when your order ships. Multi-item orders may ship in separate packages from different print facilities — each with its own tracking — at no extra charge.

International orders and customs — Any customs duties, import taxes, or fees charged by your country are the buyer's responsibility and are not included in the item price or shipping cost.

Problems with delivery — If tracking stalls, shows delivered when nothing arrived, or your order hasn't arrived within 30 days of the expected delivery date, contact mark.alexander.ecnb@gmail.com with your order number and we'll make it right under our Returns & Refund Policy.